To obtain a position in the field of website design and development within an environment that will foster learning and career growth.
http://www.ramibalaa.com/

Employment

2009 present

Mediavanta

Account Manager

Customer Support / Project Management

  • Working with a team of web developers and designers on a variety of website projects
  • Interfacing between the client and web design and development team
  • Responsible for testing and quality assurance prior to website launch
  • Working with activeCollab software project management system to track tasks and ensure requirements are complete on time and within budget
  • Worked on large accounts such as the Ottawa Hospital, Canadian Federation of Agriculture, Ottawa University and Associations of Canadian Community

Technical Support

  • Communicating technical issues with development team
  • Migrating websites from server to server
  • Exporting, importing and connecting MySQL databases
  • Managing websites residing within a Linux OS environment through cPanel and Plesk Panel UI
2004 2005

Bowdens Media Monitoring

Supervisor of the PCO and PMO client account
  • Managed 4 employees to ensure all deadlines are met daily
  • Trained new hires on the NewBase software for making article selection from Canadian and Foreign newspapers
  • Developed strategies on budgeting time to meet 3 daily deadlines(6am,8am,10am)
  • Motivated employees in my team which resulted in better time management skills, and equated to the client receiving all packages on time
  • Responsible for computer network issues to make sure NewBase system is running at all times
  • Responsible for preparing client invoice on a monthly basis
2000 2004

Bowdens Media Monitoring

Reader for PCO and PMO client account
  • Responsible for scanning and reading all Canadian and Foreign newspapers using NewBase software
  • Dividing the newspaper articles into Federal/Provincial stories and major international stories
  • Due to recognition of going above and beyond by General Manager, received promotion to Supervisor of client account

Education

2006 2008

Algonquin College

Application Programmer
2005 2006

CDI College

Web Design

Skills

http://www.ramibalaa.com/

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